At Healthfuel.com, your satisfaction is our priority. We stand behind the quality of our supplements and want you to feel confident when shopping with us. Please read our Return & Refund Policy carefully.
1. Return Eligibility
Returns are accepted within 14 days of the delivery date.
Only unopened, unused, and sealed products in their original packaging are eligible for return.
For health and safety reasons, we cannot accept returns on opened or used supplements.
2. How to Initiate a Return
To request a return, please follow these steps:
Contact our customer support team at +1 (256) 280-4216 or via our Contact Us page to receive a Return Authorization (RA) number.
Ensure the product is securely packaged and include your order number and RA number inside the return parcel.
Ship the return to:
Healthfuel.com
106 Washington St, Lake Placid, FL 33852, USA
Please note: Return shipping costs are the responsibility of the customer unless the return is due to a damaged or incorrect product sent by us.
3. Refunds
Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
If approved, a refund will be processed to your original method of payment within 5-7 business days.
Shipping fees are non-refundable.
4. Damaged or Incorrect Items
If you received a damaged or incorrect product, please contact us within 48 hours of receiving your order. We will gladly arrange for a replacement or issue a full refund at no additional cost to you.
5. Non-Returnable Items
Opened or used products
Items purchased on clearance or final sale
6. Contact Us
For any questions or concerns regarding returns or refunds, feel free to reach out to us:
📞 Phone: +1 (256) 280-4216
📍 Address: 106 Washington St, Lake Placid, FL 33852, USA
Healthfuel.com – Fuel your health. Fuel your life.
